CRM solutions for collaboration
make working with your important communities—customers, partners, employees, and more—easier and more effective than ever. Salesforce.com’s CRM solutions includes a content library that brings Web 2.0 usability to your business content so you can share it more effectively and enhance collaboration within your organization. Business CRM is also made more powerful with salesforce.com’s ideas feature, which helps you build an active online community where you can create a dynamic dialogue with your customers, partners, and employees. CRM products are even more powerful when they integrate with the other tools you use everyday, and Salesforce CRM integrates with Google Apps, Google AdWords, and the major business productivity tools from Microsoft and others.